FieldConnect enables organizations to leverage the power of mobility in field management, to enhance customer and employee engagement, providing anytime, anywhere access to information and resources.
FieldConnect’s software integration with Spectrum allows field work entered to be entered into Spectrum anywhere, on any mobile device, without the need to install any software. Connect everyone—in the field and in the office—to one solution and streamline your entire operation.
The integration of Spectrum and FieldConnect creates a powerful solution that is able to track expenses, revenue, assets and liabilities incurred by a service-based organization. FieldConnect enhances internal controls, data integrity, and limits reconciliations because entries are only made to approved labor codes, problem codes, part numbers, projects, work orders, and purchase orders set-up within Spectrum.
With Spectrum controls in place, the FieldConnect integration updates the General Ledger so that you can generate Financial Statements when you want. You don’t have to question data integrity due to duplicate entry or complex and unreliable data transfers from third-party systems.
How Does FieldConnect Work?
With FieldConnect's FieldAccess mobile technician software, field technicians are able to access, update, and complete electronic work orders, getting their day's assignments without making a trip into the office.
With Time & Payroll solutions, technicians complete electronic time entries from the field which a supervisor can review and approve in real-time in Spectrum.
Because data is updated instantly, you expect faster time-to-invoice, error-free payroll, and improved cash flow.
FieldConnect Offline Mode
When there’s no connectivity at the work site, the FieldAccess offline mode allows technicians to operate in a disconnected state, and the information entered in offline mode will store and forward when connectivity resumes.
The offline mode features the same user interface with signature capture, time entry, notes entry, and parts entry available. If a technician is in offline line, a notification is provided to the dispatcher so that the dispatcher knows the technician will not be able to receive the latest information until they connect again.
Whether it is Construction Field Reporting or Service Field Reporting, FieldConnect can deliver the required form to your mobile staff. This provides easy-to-use form-based data collection which looks and feels like the paper form, but now it’s on their tablet. Forms can be made mandatory and fields in the form may be made mandatory. Best of all forms can include check boxes, drop down lists and for open text the user can use “talk to text”.REQUEST DEMO
Increase service capacity without adding staff
Attach files and photos to service calls
Validate technician time-on-site with GPS
Use Any Device
Works with any mobile and desktop devices
No more manual time cards
Easy To Use
Easy to learn and use for all employees
Use a Customer Portal
Online customer portal with easy support
Capture customer signatures onsite and online, instantly
Simplify time and materials capture
Track billable hours to the minute
Create custom dashboards for different roles
Low up-front investment cloud solution
Capture the big picture perspective
Ensure consistent service quality
Manage PM Contracts
Drive team accountability
Schedule and Dispatch
Deliver service frictionlessly