Wireless Performance Issues with Spectrum | CDP Inc.

Product:

Dexter + Chaney Spectrum

For clients who have recently added or upgraded their wireless nodes, they may experience performance issues with Spectrum Construction Software.

The reason for this is that there is a new TCP/IP version 6 that is installed (along with the older TCP/IP version 4). Spectrum is not yet working with the newer protocol.

To eliminate the performance issues, go to the Control Panel and go to Network Connections. Select the current wireless connection. Once it is open, click on the “Properties” button located in the lower left corner of the box. Under Networking, scroll down to find the TCP/IPv6 option and uncheck it.

What Our Clients Say

"Thank you for your assistance/responsiveness to assist us in getting P6 back online so quickly today. We appreciate all the support you provide."

M.J. (Manufacturing Firm)

"We appreciate Tim and all of his excellent support."

M.J. (Manufacturing Firm)

"I want to let you know how grateful we are for Robert Pacheco’s assistance. He was able to meet with me and discuss the issue promptly and complete the fix within a short amount of time. He is surely an asset, and we are thankful to have such a great resource."

Marques General Engineering, Inc.

"The level of service CDP provides is exceptional and always far exceeded my expectations. You can quote me on that!"

The Wesson Group LLC

"Kristen is a very valuable resource for us!"

LCI-Lineberger Construction Inc.

"Greg is terrific, and I’m so excited to have a better resource! I have him working on several projects now with many more to come."

Progressive Plumbing

"It’s a pleasure working with Robert. He's very patient, knowledgeable and goes far beyond to help with any issues we have as a company or as an individual."

HL Contractors

"I wanted to let you know Dan did a great job. He has a vast amount of knowledge, and I feel very fortunate to be working with him."

H.F. (Mechanical Contractor)

"He did a great job online and an equally great job in person. We’re enjoying working with our new Spectrum Viewpoint accounting software."

Chambliss & Rabil Contractors, Inc.

"Michael and Matthew have exceeded my needs and expectations. I get help same day 95% of the time, which is very important in my business at times. They are professional and courteous 100% of the time. Zero complaints."

Mitchell Brothers

"Beth is absolutely wonderful to work with! I appreciate her patience and professionalism. It’s a relief to know I can count on her to respond and be a life line for us as we continue to learn the system. She is truly top notch."

Eastbound Mechanical

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About CDP

We understand your business because we have worked in your industry. The real world experience of our expert staff allows us to implement solutions tailored to the unique needs of your company.

Our extensive experience since 1981 fulfilling the needs of Project-Centric organizations, has shown the one certainty is: “All Customers Are Not The Same”. Your needs are different, because of your industry, expertise, people and processes. CDP works with you to address both long-term and short-term business objectives.

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