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Issue:

No information appears when the user opens a search window. This appears to happen at random.

Cause:

A display bug was introduced in Chrome, version 80.

Temporary Resolution:

Option A:

  • Change zoom percentage (CTL+, CTL-)
  • Close and reopen the Search window
  • After displaying list right-click and choose clear settings

Option B:

  • Uninstall version 80 of Chrome and reinstall version 79.

Option C:

  • Use another browser

We will continue to monitor this and expect that a later release of Chrome will resolve the issue.

Please contact us with any questions.